Questions, answered.

Kane Psychology is primarily an out-of-network practice. We are in-network only with the Northwell Direct plan, and in-network participation may be limited to certain providers and services. For all other plans, we provide superbills you can submit for possible reimbursement.

A superbill is a detailed receipt that includes the information your insurance company needs — such as dates of service, diagnosis and procedure codes — so you can submit it for out-of-network reimbursement. Superbills are typically provided monthly, or more often on request.

Reimbursement depends entirely on your plan. Before you start, we recommend calling your insurer and asking:

• Do I have out-of-network mental health benefits?
• What is my out-of-network deductible, and how much has been met?
• What percentage of the cost is reimbursed for outpatient psychotherapy (CPT 90837 / 90834)?
• Is pre-authorization required?

Assessment is generally provided out-of-network. We can provide documentation for you to submit for possible reimbursement — coverage for testing varies widely, so check with your plan.

Fill out our contact form or call us. A team member will reach out to schedule a free 15-minute call, where we’ll learn what’s going on and recommend the best clinician for you or your child.

We match based on your concerns, age, preferences, schedule and whether you’d like in-person or telehealth sessions. If you have a clinician in mind from our team page, just let us know.

The first session is about getting to know you — what brings you in, relevant history and what you’d like to change. For children, we usually begin with a parent intake.

Therapy sessions are typically around 45–55 minutes. Assessment appointments vary in length and are scheduled across several sessions.

Yes — secure video sessions are available for clients located anywhere in New York State. In-person sessions take place at our Manhasset office.

We’re at 75 Plandome Road, Manhasset, NY 11030, convenient to Port Washington, Great Neck and the surrounding North Shore.

Some clinicians offer early-morning and evening sessions, which are especially helpful for working adults and medical residents. Availability varies — ask when you reach out.

Of course. A good fit matters. Let us know and we’ll help you move to another clinician within the practice.

Yes. What you share is private and protected by law. The rare exceptions — such as a serious and immediate risk of harm — will be explained at your first session.

We agree on boundaries together at the start. Parents hear about overall progress and anything that affects safety, while day-to-day details stay between the teen and their therapist — which is usually what helps teens open up.

Kane Psychology is not an emergency service. If you or someone you know is in crisis, call or text 988 (Suicide & Crisis Lifeline), call 911, or go to your nearest emergency room.